Customer service
Product or Service Quality
Value for money
1 comment

Cute glasses however terrible quality! Cheap plastic...I purchased them online at Nordstrom.com.

I owned the AVIATOR for 2 months and when I put it on my head it snapped. I went to Nordstrom and asked them to stand behind the product they sold and they said no because QUAY doesn't give them guarantees. Because of that I called a Quay asking for a replacement pair they said no and told me to buy another one for 20% OFF! They are a rip-off company!

I tried again to make this work so I wrote them asking for support, to fix or replace the glasses and they blew me off. Spare yourself time and save yourself money.

DOn't buy QUAYS. Get something better from a company that cares about their customers.

Product or Service Mentioned: Quay Eyeware Sunglasses.

Reason of review: Damaged or defective.

Monetary Loss: $70.

Preferred solution: Replacement of broken glasses since it was owned for a short while .

Company wrote 0 private or public responses to the review from Jun 22, 2017.
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Same experience with my shades smh

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