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1.3

I purchased a pair of Quay sunglasses in June while on a weekend trip with my sisters, we each bought a pair from a third party retailer, perfectly legit, tags etc. Loved them, they were excellent for driving.

Flash forward a little over a month, Iโ€™m in Las Vegas kicking off my honeymoon with my husband and it seemed the lenses could not withstand the sun...these little flecks appeared in the lens that not only alter the ability of the glasses to protect your eyes, but they hinder your sight. Theyโ€™re unwearable. When you touch them theyโ€™re smooth on both sides of the lens, so definitely something internally on one of the layers or something. I check the Quay website and thereโ€™s a 3 month warranty, however when I tried reaching out they tell me they canโ€™t do anything for me because I didnโ€™t purchase them directly from the website.

I had explained I got them on a trip, not anywhere near where I live, yet they still told me to deal with the store to have the matter resolved. Not happy with customer service that simply matches up with the products quality.

Reason of review: Bad quality.

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