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Quay Eyeware - QUAY Australia doesn't stand behind its products
Cute glasses however terrible quality! Cheap plastic...I purchased them online at Nordstrom.com. I owned the AVIATOR for 2 months and when I put it on my head it snapped. I went to Nordstrom and asked them to stand behind the product they sold and they said no because...
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1.7
#1064749
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I bought the sunglasses in Topshop and thought that for the price the design was great. The case was rubbish, but hey I was ready to overlook that detail. However, the reflective lens got patchy and the reflective film rubbed off after only one month of wearing. I am...
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1.3
Isleworth, England
#1062770
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I have had to repurchase four pairs of sunnies because of this exact issue. Their cases are super non-protective. My on the prowl sunnies just snapped yesterday :( and they're in the tortoise color which is no longer available. I just bought Super Girl in Gold around...
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2.7
I liked
  • Color options
  • Shapes
  • Versatile
I didn't like
  • Cheap polycarbonate
  • Quality
  • Quay logo on the side is poor and pops out
#1037296
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I purchased the Collab with Desi On the low.. I took very well of my shades with in a month they snapped on the frames. I was sent another pair, never used or opened same thing. they don't have them anymore so i had to pick another style not happy about that. Over all...
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Anonymous
cindy

The same thing happened to me! I'm so bummed cause I only got to wear it a handful of times and they were my favorite!

Anonymous
laura

omg this same thing happened to me! i bought two pairs cause they were my fave and they both snapped in the exact same way! only got to wear them once!!

2.4
#1001771
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Purchased their "La Playa" sunglasses. Look amazing, however the material is cheap and plastic like. And for as flimsy as they are, they only provide a soft lens case with them (offers no protection for storing them in your purse or w/e). And lastly, I think if they...
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2.7
#981839
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I am dealing with the horrible customer service myself . I placed an order for a hi demand pair of glasses . After I get my notification I notice it was for 2 pair of the same glasses . Something must have happen since a lot of people were on the site . I immediately...
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Anonymous
Tbad

What is the bbb number? I am having similar problems

Anonymous
steph

wish I would have read reviews before ordering, received my two pairs of sunglasses that are so big and they are flat they stick out on the sides. emailed for return, I should...

1.0
Loyalton, California
#928651
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Quay Eyeware - QUAY AU bad quality, worse service
Quay Eyeware - QUAY AU bad quality, worse service
Quay Eyeware - QUAY AU bad quality, worse service
The first pair I bought was My Girl from Urban Outfitters. After a month of having them, I accidentally scratched the lenses beyond repair. I emailed Quay, and their response was essentially that since it was my fault, it's not their problem. I emailed UO instead, and...
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Anonymous
Anonymous

Your blocked because those rip off companies want positive reviews. U should still file complaints and appropriate action. If u must purchase from these places use a credit ca...

1.8
I liked
  • Designs
I didn't like
  • Quality
  • Customer service
#890335
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Quay Eyeware - Poor quality *Quay Australia*
Quay Eyeware - Poor quality *Quay Australia*
I was introduced to Quay Australia Sunglasses last year and absolutely loved the sunglasses I was gifted and after two weeks they broke. The hinge broke on the side and was a complete loss because there was no way to repair them with my abilities. So recently I...
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2.1
I didn't like
  • Quality
#873718
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Featured

Quay Eyeware - Quay eye ware
Quay Eyeware - Quay eye ware
I recently bought a pair of sunglasses and the side part of the sunglasses broke. I know that its a pair of affordable sunglasses. But wearing it once and the side hinge broke in half. Because it was my favorite pair I wanted to get it fixed or replaced since its from...
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#430331
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Quay Eyeware - Quay sunglasses

Quay Eyeware
#1093347
1.0
Details
The plastic frame cracked after 3 weeks and Quay refused to offer replacement or money back. They do not back their product awful experience will never buy this brand again!!!
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Quay Eyeware Sunglasses Review

Quay Eyeware
#1035555
1.0
Details
Bought two desi black square sunglasses, one from ebay n one from urban outfitters both cracked on the rims..bad quality
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Short Review on January 23, 2017

Quay Eyeware
#996053
1.2
Details
Order arrived in 2 weeks. Quality is very flimsy and cheap. Company website does not offer refunds.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
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Product or Service Quality
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Quay Vesper Support Glasses Review

Quay Eyeware
#965454
Wore my new glasses once and cracked right down the bloody middle. Crappie quality
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Short Review on October 25, 2016

Quay Eyeware
#943114
1.0
Details
I bought at least 10 pairs and all of them broke right away except two.
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Price Affordability
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Muse Review

Quay Eyeware
#879223
1.3
Details
Product came faulty. Contacted quay for exchange right away since quay has a 2 day exchange window. Emailed as instructed, no response !! Nothing. Questioning the integrity of this company.
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Reliability
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